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Privacy Policy

1. Introduction

This Privacy Policy ("Policy") explains how Zospay ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services (collectively referred to as "Services"). By accessing or using our Services, you consent to the data practices described in this Policy. If you do not agree with these terms, please discontinue using our Services.

2. Information We Collect

We collect several types of information to provide and improve our Services. The types of information we collect include:

  • Personal Information: Information that identifies you personally, such as your name, email address, phone number, business information, and payment details when you sign up for or use our Services.
  • Usage Data: Information about how you interact with our Services, including IP addresses, browser type, access times, and referring websites. This data helps us understand usage patterns and improve functionality.
  • Cookies and Tracking Technologies: We may use cookies, beacons, tags, and scripts to collect information about how you use our Services and improve your experience. You can control cookie settings through your browser preferences.

3. How We Use Your Information

Zospay uses the information we collect to:

  • Provide, operate, and maintain our Services.
  • Process transactions and manage billing and invoicing.
  • Enhance the security and functionality of our Services.
  • Communicate with you about updates, security alerts, and customer support.
  • Analyze usage patterns to improve user experience and develop new features.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share information with trusted third-party service providers who assist us in operating our Services, conducting business operations, and fulfilling transactions.
  • For Legal Reasons: We may disclose information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If Zospay undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify users if this occurs.

5. Data Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal data.
  • Deletion: In certain circumstances, you have the right to request deletion of your personal data.
  • Restriction: You can request that we restrict the processing of your data under certain conditions.
  • Objection: You have the right to object to our processing of your personal data.

To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

7. International Data Transfers

Zospay operates globally and may transfer your information to countries outside of your location, including the United States, for processing and storage. Where such data transfers occur, we take steps to ensure adequate protection of your personal data.

8. Children's Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect or process personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a new version on our website. Your continued use of the Services after any changes indicates your acceptance of the updated Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ